Parrot Bay Pools—an award-winning, family-owned builder serving homeowners across North and South Carolina—had already earned a reputation for turning backyards into resort-style escapes. But as the company’s demand and service lines grew, its template-based website couldn’t keep pace. The leadership team came to SteerPoint with a proactive mandate: modernize the entire digital experience, eliminate the technical roadblocks frustrating mobile visitors, and give future pool owners the freedom to “design before they buy” with real-time pricing. The project wasn’t a triage exercise; it was a strategic move to match Parrot Bay’s forward-thinking brand with an equally innovative online journey—one that would guide prospects smoothly from inspiration to signed contract.